620Ai Privacy Policy


Effective Date: 7-10-2024

Overview
At 620Ai, protecting your privacy and personal information is a top priority. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website (620.ai) and our platform services. By using 620Ai, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with a better experience when using 620Ai. The information we collect includes:

A. Personal Information

  • Account Information: When you sign up for 620Ai, we collect your name, email address, billing details, and payment information(credit card or payment processors).
  • Contact Information: If you contact us for support, we may collect your email, phone number, or social media profile to respond to your request.

B. Usage Data
We may collect non-personal data regarding how you access and use 620Ai, including:

  • IP address, browser type, operating system.
  • Pages viewed, time spent, and interactions with the platform.
  • Information on API usage, including the type of OpenAI models used and usage patterns (for analytics purposes).

C. Cookies and Tracking Technologies
620Ai uses cookies and similar tracking technologies to improve the functionality and performance of the platform:

  • Cookies: To remember your login details, preferences, and optimize your experience.
  • Google Analytics: For analytics to help us track user interaction and improve the product.
  • Pixel Tags/Web Beacons: For performance tracking and ensuring quality user interaction.

2. How We Use Your Information

We use the information collected from users for various legitimate business reasons, including:

  • To Provide and Maintain Our Services: Ensuring you can access and use the AI tools on 620Ai effectively.
  • To Improve User Experience: Using data insights to optimize platform performance, user interface, and overall service quality.
  • For Payment Processing: User payment details help us facilitate transactions. We don’t store full payment details directly; they are processed by trusted third-party payment gateways.
  • Customer Support: Responding to customer inquiries and offering technical assistance when needed.
  • Marketing: With your consent, we may use your personal information to send you promotional material and announcements about new features, offers, or services related to 620Ai.

3. Data Sharing & Disclosure

We do not sell your information to third parties. However, we share your information, when necessary, in the following ways:

  • Service Providers: We collaborate with trusted third-party service providers (e.g., payment processors, email management platforms like Mailchimp), who help us to deliver our services.
  • Legal Requirements: We may disclose personal information to comply with a legal obligation, protect your rights or property, and prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal and non-personal information may be transferred.

4. Data Security

We use the latest security technologies to safeguard your personal information:

  • Encryption: All user data transferred through 620Ai is encrypted via SSL/TLS encryption.
  • Access Controls: Only authorized personnel within 620Ai have permissions to access data, and those individuals are subject to strict confidentiality obligations.

However, please note: While we work hard to protect user data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Privacy Rights

As per international privacy regulations (like GDPR and CCPA), you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the data we collect on you.
  • Correction: You have the right to correct any inaccuracies in the personal information we collect.
  • Deletion: You can request that we delete your personal information at any time.
  • Data Portability: You may have your personal data transferred to another service provider, if applicable.

You can exercise these rights by contacting us at [support@620.ai].